Changing Sponsor Placement for a Brand Affiliate
The Sponsor Placement Change topic covers how Brand Affiliates can request sponsor changes, including the process, timing, and contacting support.
How long does a Brand Affiliate have to change their sponsor placement?
Sponsor changes can be requested before the end of the commission week in which the Brand Affiliate enrolled. Ideally, these requests should be made within the first 3 days of enrollment for the best chance of correction.
What should I do if a Brand Affiliate was mistakenly sponsored under the wrong person?
If a Brand Affiliate was sponsored under the wrong person within the same organization:. Contact customer support to request the correction. Include the affected Brand Affiliate and the correct sponsor in the email thread to ensure both parties are i
Is there a form available to facilitate the sponsor placement change?
Yes, you can complete the Sponsor Placement Change Form, which can be accessed:. Directly here. In your Back Office under the Resources section. Instructions:. Fill out the form and submit it via email to [email protected] for processing. Including yo
What happens if the sponsor correction is not requested within the commission week?
Corrections may not be possible if the request is made after the commission week ends. Ensure requests are submitted promptly to avoid issues.
How do I contact customer support for sponsor corrections?
Reach out to Syona Customer Support:. Email: [email protected]. WhatsApp: +1 (888) 788-4358