Product Satisfaction Guarantee for Customers
What is Syona’s satisfaction guarantee?
Syona offers a 100% money-back satisfaction guarantee for 30 days from the date of purchase (less shipping charges) for customers in the United States. Customers must return all used and unused products to Syona to qualify for a refund.
What are the conditions for returned products?
Returned products must:. Be within the 30-day return window. Be properly stored. Be returned with their original packaging. Syona products are made with natural ingredients and may not be eligible for a refund if they are perishable or not returned i
What items are non-refundable for customers?
The following items are not eligible for a refund:. Products that are discontinued, seasonal, or part of special promotions. Charitable donations.
Can customers resell Syona products?
No, customers are prohibited from reselling Syona products, especially below market value or using Syona trademarks in unauthorized ways.
How long does it take for refunds to process?
Refunds are processed within 30 days after the Syona Distribution Center receives the returned product. Customers will be notified once their refund is issued.