Refund and Return Policy
What is Syona’s refund policy for customers?
Syona offers a 100% money-back satisfaction guarantee for 30 days from the date of purchase (excluding shipping charges). Customers must return all used and unused products to Syona. The refund will be processed within 30 days of receipt of the retur
What are the conditions for returned products?
Returned products must meet the following conditions:. Guaranteed for 30 days from the purchase date. Must not be perishable or improperly stored. Must be returned in original packaging.Products that fail to meet these conditions may not be eligible
Are there items that cannot be refunded?
Yes, the following items are non-refundable:. Discontinued, seasonal, or special promotional products. Charitable donations.
Can customers resell Syona products?
No, customers are prohibited from reselling Syona products below market value or using Syona trademarks for resale purposes. This includes resale on platforms like eBay, Amazon, and Facebook Marketplace.