Return of Inventory by Brand Affiliates
Can Brand Affiliates cancel their agreement and return inventory?
Yes, new Brand Affiliates have three business days from enrollment to withdraw without penalty (except return shipping costs). To cancel, they must inform Syona in writing by emailing [email protected] within the 3-day period.
What happens if a Brand Affiliate voluntarily terminates their agreement?
Syona will repurchase any currently marketable inventory purchased within the last 12 months. Refunds are 100% of the purchase price, minus:. A 10% restocking fee. Applicable shipping and handling costs.
What defines “marketable inventory”?
Marketable inventory includes Syona-produced products purchased directly from Syona that are:. Within their expiration date and at least 2 months from expiration. Sealed with tamper-proof seals intact. Unopened and undamaged. Inventory is not conside
What happens if a Brand Affiliate returns over $500 in products within 12 months?
If a Brand Affiliate returns over $500 in inventory within a 12-month period, Syona reserves the right to terminate their agreement at its sole discretion.
Can Brand Affiliates resell Syona products?
No, Brand Affiliates cannot resell products below market value or use platforms like eBay, Amazon, Craigslist, or Facebook Marketplace for resale.